"When your sassy child hollers, “Quit it, Mom!” (or worse), your first instinct may be to shut her down--pronto! After all, you want her to develop good manners and to demonstrate respect.
Stay cool. Mouthy kids can be difficult to deal with, but the content of their back talk is chock-full of meaning and your response is an opportunity to model mature communication...."
Read the full article at Highlights